There are many things you should know before planning a vacation to the far corners of the globe. For example, what’s the best time to see elephants in the Okavango Delta? Which safari lodges are suitable for families? How far in advance should you start planning?
We travel to Africa regularly and have close relationships with the lodge owners, so when you work with us, we can pass our firsthand expertise along to you. Your personal travel designer is available to answer every travel question you may have, down to the smallest details.
Here are some of the most common questions we receive:
Most safari lodges don’t allow children under 12 to go on game drives. However, many will provide nanny services back at the lodge or even have special nature and outdoor activities for children. If you’re traveling with young children, we recommend staying in a malaria-free game reserve.
Our travel designers will help you find the best family-friendly safari lodges to suit your needs.
The sample itineraries on our website are designed to give you a taste of what’s possible. If you’re interested in a package, we can use this as a starting point to begin handcrafting your African safari, but your trip will be completely customized to you.
Keep in mind that our sample packages are priced at low season and without airfare. The price can vary depending on when you travel, if you choose different lodges, if you want a room upgrade, etc.
The airlines dictate the pricing available. Generally speaking, we get similar pricing to what is available online. However, one of the benefits of our airline contracts is that we can book all your flights together on one ticket, which eliminates many potential headaches.
If one of your flights is delayed, all remaining flights on that ticket will be reissued automatically. You’ll have the same baggage allowance for all of your flights, so you won’t have to worry about hidden baggage fees. And finally, your checked baggage will go right through to your final destination, even if you have multiple layovers, so you don’t have to worry about picking it up and rechecking it at one of your stops.
First, we’ll chat with you to find out what you’re looking for in your trip, as well as your timeframe, budget, and travel style. It is then time to officially start the process and the planning fee will be collected.
The planning fee includes…
- Development of a completely custom, handcrafted itinerary
- Time spent for thorough research and coordination of flow with accommodations, airfare, touring, and price comparison between itineraries
- Unlimited time with your travel designer via phone and email during this planning stage
- The firsthand travel experience and knowledge of our entire team
The planning fee is non-refundable and must be collected upfront.
We use wholesale rates that include non-disclosure clauses, as is typical in the travel industry. However, we take your budget into consideration throughout the planning process and hit that mark as closely as we can. Airfare prices vary widely depending on your travel time and may cause us to go over budget, in which case we will do as much as we can to adjust the rest of your itinerary accordingly.
We do separate your pricing into land and air costs. Wherever possible, we will send you links to the accommodation and tours we recommend so you can make informed decisions.
Health, Safety, and Preparation
Yes, the destinations we sell are quite safe. Of course, any major city in the world will pose some risks and you should practice common sense, but the cities you’ll visit en route to a safari are developed for tourism and you will find plenty of other travelers there.
Our travel designers visit Africa regularly and can provide you with personal recommendations on where to go and what to do in the city.
If you fly between safari lodges (“lodge hopping”), it will be in a small aircraft that has strict weight limits for safety reasons. A soft-sided bag without a frame is a must, and a weight limit of 15-20 kg for all of your luggage (including cameras and handheld bags) is strictly enforced on these flights. If you exceed the limit, you may have to pay for an extra seat or make other arrangements for your baggage; either way, it can be quite an expensive mistake!
A cheaper option to travel between safari lodges is to take a road transfer in a safari vehicle. These transfers don’t have a strict weight limit, but the bags will be piled in underneath the seats, so you’ll still want to bring soft-sided luggage, such as a duffel bag.
We are postponing our honeymoon, and I want to change my name on my passport. When should I do this?